| Command | Numeric Keys | Alphabetic Keys | Feature Description |
|---|---|---|---|
| Help | * 4 | * H | Plays a help menu for all available options at that point. |
| Restart | * 7 | * R | Interrupts what users are doing and returns them to the activity menu. |
| Wait | * 9 | * W | Causes the system to pause if the user needs more time before entering
the next command. The user reactivates by pressing * 4 (for help)
or any valid command.
The length of time the system remains in wait mode is set by the system administrator in an increment between 0 and 999 seconds. If the waiting period elapses with no activity from the user, the system hangs up. |
| Transfer | * 8 | * T | Allows an internally or externally generated call to transfer to
another extension in the switch's dial plan by having the caller enter
the number and press #. The default addressing mode for Call Transfer
is extension.
To dial a messaginguser by name, callers must first press * 2, and then type the name (last name first), and press #. If the system requests more letters, callers add them at the point where they left off. |
| Names or Numbers Directory | * * 6 | * * N | Accesses the namesandnumbers directory of all messaging subscribers.
To find a subscriber's extension, the caller types the name (last name first) and presses #. The system announces the subscriber's name and extension number. If the system requests more letters, callers add them at the point where they left off. (For the letter Q, the user must press 7, and for Z, press 9.) To find out a name for an extension, the user presses * 2 to switch from the name to the number directory, and then enters the extension and #. To exit the directory, the user presses #. |
| Escape | * 0 (zero) | * 0 (zero) | Uses a call coverage path to transfer out of the system to a live attendant (such as a secretary). If no attendant is previously defined, the call does not transfer. |
| Exit | * * 9 | * * X | Causes the messaging system to disengage while still maintaining the telephone carrier connection. This is useful if the user is calling messaging using a calling card and wants to make another call without having to re-enter the calling card codes. |